Invoicing

Invoicing on Mokrica is the step that helps you confirm translation costs with your client before proceeding with payment.

This is an important part of the workflow, ensuring that all information is clear, transparent, and professional.

📩 When should you do this?

You need to create an invoice when:

• You have created a translation order on the system
• You are preparing to send payment details to your client

👉 This step takes place before the client makes payment.

🎯 Purpose

• Confirm costs with your client
• Ensure transparency throughout the process

👉 What you need to do

→ Create a translation order
→ Click “Create Invoice” on the order

🔄 What happens next?

• The invoice is created
• You send the invoice to your client
• The client confirms and proceeds with payment

💡 Notes

• You can only create an invoice after creating an order
• Make sure your profile information is fully updated before creating an invoice
• Your profile information will be used in the invoice sent to the client

🚀 Invoicing is the step that connects your order and payment, ensuring a clear and professional workflow on Mokrica.

The invoicing tool on Mokrica is available to accounts that have permission to create and manage translation orders.

📩 When can you use it?

You can use the invoicing tool when:

• You are a Mokrica Member (translator or business)
• Or you have created a Channel (Channel Owner)
• You have an active Moca Package
• You have created a translation order on the system

👉 These are the conditions required to create and send invoices to your clients.

🎯 Purpose

• Allow you to create invoices for your clients
• Help you manage costs and earnings
• Enable you to control pricing based on your agreement with clients
• Ensure a transparent and professional workflow

👉 What you need to do

→ Log in to your Mokrica account
→ Create a translation order
→ Click “Create Invoice” on the order

👉 The invoicing tool will be available for you to use.

🔄 What happens next?

• The invoice is created
• You can edit and download the invoice
• Send the invoice to your client
• The client confirms and proceeds with payment

💡 Notes

• Only accounts with permission to create orders can use this tool
• An active Moca Package is required
• Invoice pricing can be adjusted based on your agreement with the client

🚀The invoicing tool allows you to work directly with clients and manage the entire payment process in a clear and professional way on Mokrica.

Invoicing is not just a step in the process — it is a way to confirm costs, ensure transparency, and work professionally with your clients.

📩 When should you care about this?

You should understand the importance of invoicing when:

• Working directly with clients
• Confirming costs before payment
• Wanting to clearly control pricing and earnings

🎯 Purpose

• Avoid misunderstandings about costs
• Clearly confirm the scope and value of the work
• Create a more professional workflow
• Help you stay in control of your earnings

👉 What you need to do

→ Create a translation order
→ Click “Create Invoice” on the order
→ Send the invoice to your client

🔄 What happens if you don’t create an invoice?

• Clients may not have clear cost information
• Misunderstandings about pricing can occur
• It becomes harder to manage payments and earnings
• The workflow may appear less professional

💡 Notes

• Invoicing should be done before payment
• It helps you work more clearly with clients
• This is an important part of the workflow on Mokrica

🚀 Invoicing is not just about confirming costs — it helps you build a transparent, professional workflow and maintain full control over your translation operations on Mokrica.

The timezone in your account profile is used to display time and support estimated completion times for orders on Mokrica.

If you do not update your timezone, the system will use a default timezone, which may not match your actual location.

👉 Therefore, you should update your timezone before creating an order or generating an invoice to ensure that time is displayed accurately.

📩 When should you do this?

You should check and update your timezone when:

• Using Mokrica for the first time
• Before creating an order or generating an invoice
• When your location changes

🎯 Purpose

• Ensure time is displayed correctly for your region
• Help the system provide more accurate estimated completion times
• Synchronize time between you and your clients

👉 What you need to do

→ Go to Account / Profile
→ Find Timezone
→ Select the appropriate timezone
→ Save your changes

🔄 What happens next?

• Time on your orders will be displayed more accurately
• Estimated completion times will be more relevant
• Misunderstandings about deadlines will be reduced

💡 Notes

• If not updated, the system will use a default timezone
• Timezone directly affects displayed time and deadlines
• It is recommended to check before creating orders or invoices

🚀 Updating your timezone ensures accurate time display and a smoother, more reliable workflow when working with clients on Mokrica.
 

On Mokrica, invoicing and payment using the Moca Package are two separate steps that are closely connected in the order processing workflow.

Understanding this relationship helps you manage your workflow, cash flow, and the exact moment when an order starts being processed.

📩 When should you understand this?

You should be aware of this when:

• You have created an invoice but the order has not been processed
• The client has not yet made payment
• You have not used the Moca Package to pay for the order

🎯 Purpose

• Clearly distinguish each step in the workflow
• Avoid confusion between invoicing and order processing
• Understand when an order actually begins

📌 How it works

1. Create an invoice

• You create and send an invoice to the client
• Confirm the cost and scope of work

👉 This is the cost agreement step, not the processing stage

2. Client payment

• The client pays you based on the invoice

👉 This completes the transaction between you and the client

3. Pay with the Moca Package

• You use your Moca Package (available balance) to pay for the order on the system

👉 This step activates the order for processing on the Channel

4. Order processing begins

• The order is moved to the Channel
• Members receive and process the order

👉 The system starts calculating the estimated completion time from this moment

5. Restore your Moca balance

• After using Moca, you repay the amount of Moca used
• The system automatically restores your original package balance

👉 This allows you to continue using the package for future orders

🔄 What happens next?

• The order is processed according to the timeline
• The estimated completion time is updated based on the payment time
• You continue managing other orders

💡 Notes

• Creating an invoice does not mean the order is being processed
• An order only starts after payment via the Moca Package
• You typically receive payment from your client before using Moca
• The Moca Package operates on a use first – pay later model

🚀 Invoicing and the Moca Package help you separate client-facing transactions from system processing, ensuring a clear, flexible, and professional workflow on Mokrica.

On Mokrica, the price shown by the system and the price you set on the invoice can be different.

This is completely normal and allows you to adjust pricing to better match your client and market.

📩 When should you understand this?

You should be aware of this when:

• Preparing to create an invoice
• Noticing that the system price differs from your intended price
• Wanting to adjust pricing based on market conditions

🎯 Purpose

• Give you flexibility in pricing
• Adapt to different markets and client needs
• Help you stay in control of your workflow

📌 How it works

• The system displays a calculated cost based on order data
• When creating an invoice, you can adjust the price
• The invoice price is the one sent to the client

👉 These two prices can be different and do not affect the system

👉 What you need to do

→ Click “Create Invoice”
→ Adjust the pricing as needed
→ Review the total amount
→ Send the invoice to your client

🔄 What happens next?

• The client reviews and makes payment based on the invoice
• You use your Moca balance to pay for the order in the system
• The order begins processing after payment

💡 Notes

• The invoice price is determined by you
• You can adjust it based on market conditions or agreements
• Always confirm the price with your client before sending

🚀 Having a different invoice price from the system price allows you to work flexibly with clients and adapt to real market conditions while maintaining a professional workflow on Mokrica.

When creating an invoice on Mokrica, you can set the price you send to your client based on the scope of work and your agreement with the client.

The price should clearly reflect the service provided and be agreed upon before sending the invoice.

📩 When should you do this?

You need to determine pricing when:

• Creating an invoice for a translation order
• Preparing to send the invoice to your client

🎯 Purpose

• Provide a clear price before payment
• Ensure the price matches the scope of work
• Align expectations with your client

📌 Pricing guidelines

When setting the invoice price, you should ensure:

• It reflects the workload and requirements
• It is agreed upon with your client
• It is clear before sending the invoice

👉 What you need to do

→ Click “Create Invoice”
→ Adjust the price as needed
→ Add taxes or additional charges (if applicable)
→ Review the total cost
→ Download & send the invoice to your client

🔄 What happens next?

• The client reviews and confirms the price
• The client proceeds with payment

💡 Notes

• The invoice price is the amount you send to your client
• You can adjust it before sending
• It is recommended to confirm the price with your client beforehand

🚀 Determining the invoice price allows you to work clearly, flexibly, and professionally with your clients on Mokrica.

On Mokrica, you are the one who creates and sends invoices to your clients using the invoicing tool on the platform.

Whether you are a translator, a business, or a Channel operator, as long as you have permission to create orders and use the Moca Package, you can actively manage client interactions and issue invoices.

📩 When should you understand this?

You should be aware of this when:

• Working directly with clients
• Clients request an invoice
• You need to confirm costs before payment

🎯 Purpose

• Clarify your role in the invoicing process
• Ensure transparency in your workflow
• Help you stay in control of client transactions

📌 How it works

• You create an order on Mokrica
• Use the invoicing tool to generate an invoice
• Send the invoice directly to your client

👉 You are the one who manages and handles client transactions

💡 Notes

• Invoices are created and sent by you (not automatically sent by the system)
• Invoice information is based on the data you provide
• Invoicing may depend on the regulations in your country

🚀 On Mokrica, you take an active role in invoicing and working directly with clients, ensuring a flexible, transparent, and professional workflow.

Learn where invoice data comes from and what information is displayed on translation invoices on Mokrica, so you can review and ensure accuracy before sending them to clients.

💡 Where does invoice information come from?

👉 Invoice information is taken from:

• Your account profile
• Translation order details
• The data you enter when creating the invoice

This means:

👉 All information displayed on the invoice depends on the data you provide

📌 What information is included on the invoice?

Invoices on Mokrica typically include the following sections:

1️⃣ Order information

• Order ID
• Order date
• Estimated completion time

2️⃣ Document information

• File name(s)
• Number of documents

3️⃣ Translation details

• Word count
• Source language
• Target language
• Translation field

4️⃣ Pricing information

• Total cost of the order

👉 This price:

• Is initially calculated by the system
• Can be adjusted when creating the invoice

5️⃣ Taxes & additional fees (if applicable)

• Taxes (VAT, GST, etc.)
• Additional charges (if any)

👤 Invoice recipient information

👉 This is the information you enter when creating the invoice:

• Client name (individual or company)
• Address
• Phone number (optional)
• Country

This information will:

👉 Be displayed directly on the invoice sent to the client

📩 When should you review this information?

👉 You should check the information:

• Before creating your first invoice
• When your account details change
• Before sending the invoice to the client

👉 What should you do?

→ Go to Account / Profile
→ Review and update your information
→ Confirm before creating the invoice

🔄 What happens next?

• The information is automatically displayed on the invoice
• You can create and send the invoice to the client
• The client reviews and proceeds with payment

⚠️ Notes

• Invoice information depends entirely on the data you provide
• Incorrect information will result in incorrect invoices
• Always review carefully before sending

🔑 Quick summary

👉 Profile + Order + Input data = Invoice information

👉 Always review before sending to ensure accuracy and professionalism

When creating an invoice on Mokrica, the currency displayed is based on the currency you selected when creating the order.

This ensures that the invoice remains consistent with the order and matches the client you are working with.

📩 When should you do this?

You need to select a currency when:

• Creating a translation order
• Working with clients in different countries
• Ensuring the invoice displays the correct currency for your client

🎯 Purpose

• Display the correct currency on the invoice
• Match the client and region
• Help clients easily understand and proceed with payment

👉 What you need to do

→ Upload your documents
→ Select language and translation details
→ Choose a currency (USD, EUR, CNY, VND, etc.)
→ Confirm and create the order

👉 When creating the invoice, the system will automatically use the selected currency.

📌 How it works

• The currency is selected during order creation
• The system automatically applies it when generating the invoice
• The downloaded invoice will display the correct currency

🔄 What happens next?

• You create the invoice using the selected currency
• Download the invoice
• Send it to your client

💡 Notes

• Choose the appropriate currency when creating the order
• The selected currency will remain consistent during invoicing
• The invoice will reflect the currency you selected

🚀 Currency selection ensures that your invoices are accurate, consistent, and aligned with your client’s expectations on Mokrica.

Taxes and additional charges are optional costs that can be applied when creating an invoice on Mokrica, depending on the country, local regulations, and specific order requirements.

These charges help ensure that the total cost is fully and transparently presented before the client proceeds with payment.

📩 When should you use this?

You may apply taxes or additional charges when:

• Creating an invoice for a client
• Working with clients in different countries with varying tax regulations
• There are extra costs beyond the standard translation service

🎯 Purpose

• Reflect the full cost of the order
• Comply with tax requirements in different regions
• Ensure transparency in the payment process

📌 Types of taxes & additional charges

1. Taxes

Depending on the country, you may apply taxes such as:

• VAT / IVA (%) – applicable in some countries
• GST (%) – applicable in certain regions
• INPS (%) – applicable in specific cases in Italy

👉 You enter the percentage (%), and the system will calculate it based on the total order cost.

2. Additional charges

Additional charges are extra costs based on specific requirements, such as:

• Urgent processing
• Document formatting
• Special requests from the client

👉 These charges can be added flexibly depending on your needs.

👉 What you need to do

→ Click “Create Invoice” on the order
→ Enter the tax rate (%) if applicable
→ Add additional charges (if any)
→ Review the total cost before sending

🔄 What happens next?

• Taxes and additional charges will be displayed on the invoice
• The total cost will be updated automatically
• You send the invoice to the client for confirmation and payment

💡 Notes

• Not all invoices require taxes or additional charges
• Application depends on the country and agreement with the client
• Always review carefully before sending to ensure accuracy

🚀 Taxes and additional charges allow you to flexibly adjust costs and ensure the invoice reflects all relevant expenses clearly and accurately on Mokrica.

When creating an invoice on Mokrica, you can add taxes or additional charges to match your client’s requirements and the region you are working in.

Applying these correctly helps ensure that your invoice reflects the full cost and avoids confusion during the payment process.

📌 Common types of taxes

• VAT / IVA (%)

👉 Applied in many countries, especially in Europe

→ Use when you need to add value-added tax based on requirements or regulations

• GST (%)

👉 Applied in countries such as Australia, Singapore, and Canada

→ Use when your client or region requires this type of tax

• INPS (%)

👉 Applied in Italy

→ Typically used in cases involving individuals or services within Italy

📌 Additional charges

Additional charges are extra costs beyond the core translation work, depending on specific requirements.

Examples:

• Urgent processing fees
• Document formatting fees
• Editing / proofreading fees
• Special client requirements

👉 What you need to do

→ Enter the tax rate (%) if applicable
→ Add any relevant additional charges
→ Review the total cost before sending the invoice

💡 Notes

• Only apply taxes or additional charges when necessary
• Each type of tax depends on the region you are working in
• It is recommended to confirm with your client beforehand to avoid misunderstandings

🚀 Applying taxes and additional charges correctly helps you present costs clearly to your client and ensures a transparent payment process on Mokrica.

 

On Mokrica, the estimated completion time is not calculated from when the order is created or when the invoice is issued, but from the moment the order is paid.

Therefore, if payment is delayed, the completion time will be recalculated based on the new payment time.

📩 When should you understand this?

You should be aware of this when:

• You created an order but did not pay immediately
• You issued an invoice but the client paid later
• You complete the payment after a delay

🎯 Purpose

• Avoid misunderstandings about completion time
• Help you better plan your workflow
• Keep system timing aligned with actual processing

📌 How it works

• You create an order at a certain time
• No payment → the order is not processed

👉 Once you make the payment:

• The system starts processing the order
• The estimated completion time is recalculated from that moment

👉 Example

• Day 1: Order created
• Day 3: Payment completed

👉 The completion time is not calculated from the order creation date, but from the payment date (Day 3)

🔄 What happens next?

• The order is activated for processing
• The estimated completion time is updated based on the payment time
• You track progress using the updated timeline

💡 Notes

• Completion time is not counted from order creation
• It only starts after payment is completed
• Delayed payment will affect the completion timeline
• Set your time zone based on your location to ensure accurate progress tracking

🚀 Payment is the key trigger for order processing, so completing payment early helps ensure your timeline and delivery expectations stay on track on Mokrica.
 

When creating an invoice on Mokrica, you can edit the information before sending it to ensure accuracy and alignment with your client’s requirements.

Editing helps you stay in control of the details and avoid errors during the payment process.

📩 When should you do this?

You may need to edit an invoice when:

• Adjusting the pricing
• Adding or updating taxes or additional charges
• Editing recipient information
• Reviewing and finalizing details before sending

🎯 Purpose

• Ensure invoice accuracy
• Prevent errors before sending to the client
• Maintain a professional workflow

👉 What you need to do

→ Go to the order you created
→ Click “Create Invoice”
→ Update the necessary information
→ Review all details
→ Download or send the invoice to your client

📌 What you can edit

• Invoice pricing
• Taxes (VAT / GST / INPS, etc.)
• Additional charges
• Recipient information

👉 You can adjust these to match your client’s requirements

🔄 What happens next?

• The invoice is updated with the new information
• You send the invoice to your client
• The client reviews and proceeds with payment

💡 Notes

• It is recommended to edit the invoice before sending
• If changes are needed after sending, you may need to update and resend it
• Always double-check details to avoid confusion

🚀 Editing an invoice helps ensure accuracy and alignment with your client, supporting a clear and professional payment process on Mokrica.

After creating an invoice on Mokrica, the order goes through several steps before it is processed.

Understanding this flow helps you know when your order actually begins processing.

📩 When should you understand this?

You should be aware of this when:

• You have sent an invoice to your client
• You are waiting for client payment
• You want to know when the order will start being processed

🎯 Purpose

• Understand the steps after invoicing
• Avoid confusion about when processing starts
• Help you track progress more effectively

📌 Process flow

1. Send the invoice

• You send the invoice to your client
• The client reviews and confirms

2. Client payment

• The client proceeds with payment

👉 This confirms the transaction

3. Order payment on the system

• The order is paid to activate processing

👉 This step triggers the order processing

4. Order is moved to the Channel

• The order is sent to the Channel
• Members receive and process the order

🔄 What happens next?

• The order is processed
• The estimated completion time is calculated from the payment moment
• You can track progress in the system

💡 Notes

• Creating an invoice does not mean the order is being processed
• The order only starts after payment is completed
• Completion time depends on when the payment is made

🚀 After invoicing, the order goes through confirmation and payment steps before processing begins, ensuring a clear and structured workflow on Mokrica.

After creating an invoice, you can download it as a file to send to your client or keep for your records when needed.

📩 When should you do this?

You can download an invoice when:

• The invoice has been created
• You need to send it to your client

🎯 Purpose

• Export the invoice as a file
• Send it directly to your client

👉 What you need to do

→ Click “Download invoice”
→ Save the file to your device

📌 Invoice format

• The invoice is downloaded as a PDF file

👉 Easy to share and use.

🔄 What happens next?

• You send the invoice to your client
• The client reviews and proceeds with payment

💡 Notes

• Make sure to review the information before downloading
• If there are errors, update the invoice before sending
• The downloaded file reflects the information at the time of creation

🚀 Downloading an invoice allows you to easily share and send invoices to your client in a fast and professional way on Mokrica.

Invoices created on Mokrica help you confirm the cost and scope of work with your clients.

If your client requires an official or tax-compliant invoice, you can use the information from the Mokrica invoice to issue one in accordance with applicable regulations.

📩 When should you do this?

You may need to issue an official invoice when:

• Your client requests a formal invoice
• You need to comply with local regulations
• Payment has been completed and documentation is required

🎯 Purpose

• Provide official documentation as requested by clients
• Ensure compliance with local regulations
• Complete the payment process

📌 How it works

• Use the information from the invoice created on Mokrica
• Issue an official invoice based on your status (individual or business)
• Send the official invoice to your client

👉 The Mokrica invoice serves as a reference for creating official invoices

💡 Notes

• Invoices on Mokrica are working invoices and may not replace official tax invoices (if required)
• Issuing official invoices depends on the regulations in your country
• Ensure all information is accurate before issuing an official invoice

🚀 Mokrica invoices help you work transparently with clients and serve as a foundation for issuing official invoices when needed, in line with local requirements.

Learn how to create an invoice for a translation order on Mokrica to confirm costs and send it to your customer before payment.

📩 When do you need to create an invoice

You may need to create an invoice when:

• You have created a translation order
• You need to confirm the translation cost before payment
• You need an invoice for internal use or record keeping

👉 Steps to follow

Step 1: Access your order

→ Log in to your account
→ Go to the “Pending” tab

Step 2: Select the order

→ Click on the order you want to create an invoice for

Step 3: Create invoice

→ Click “Create Invoice” on the order interface

Step 4: Review information

Check the following details:

• Customer / company name
• Contact information
• Source language – target language
• Word count
• Translation field
• Translation cost

👉 You can adjust the price if needed

Step 5: Complete & download invoice

→ Confirm to create the invoice
→ Download the invoice after completion

📄 What does the invoice include?

• Order ID
• Invoice date
• Customer information
• File details (file name, word count)
• Language pair
• Translation field
• Total cost

🔄 What happens next?

After creating the invoice:

• Download the invoice and send it to your customer
• Once approved → proceed with payment using the Moca Package (available balance)

🔑 Quick summary

👉 Select order → Create invoice → Review → Confirm → Download

👉 The invoice helps you confirm costs and prepare for payment using the Moca Package

Learn how to edit an invoice on Mokrica to update information before using or sending it to your customer.

📩 When do you need to edit an invoice

You may need to edit an invoice when:

• You need to update customer information or invoice details
• You want to adjust the translation cost before sending
• You want to review and correct errors before using the invoice

👉 Steps to follow

Step 1: Access the invoice

→ Log in to your account
→ Go to the order that already has an invoice

Step 2: Open the invoice

→ Select the invoice you want to edit

Step 3: Update information

Edit the necessary details:

• Customer / company name
• Contact information
• Translation cost
• Order-related content

👉 The system will automatically save your changes

Step 4: Review & download the updated invoice

→ Review all information carefully
→ Download the invoice after editing

🔄 What happens next?

After editing the invoice:

• The invoice is updated instantly on the system
• You can download and send it to your customer
• Proceed with payment using the Moca Package

🔑 Quick summary

👉 Open invoice → Edit → Review → Download

👉 Changes are saved automatically, just review before sending

Learn how to pay for a translation order using the Moca Package on Mokrica after the invoice has been created.

📩 When do you need to pay using the Moca Package

You can proceed with payment when:

• The invoice has been created for the order
• The order is within your Moca Package budget
• You are ready to start processing the order

👉 Steps to follow

Step 1: Access your order

→ Log in to your account
→ Go to the “Pending” tab

Step 2: Select the order

→ Click on the order with an invoice

Step 3: Pay using the Moca Package

→ Click “Pay with Moca Package”

👉 The system will automatically:
• Check your available Moca budget
• Deduct the Moca used based on the system price
• Confirm the payment instantly

🔄 What happens next?

After payment:

• The order status changes to “Active”
• A translator starts processing the order
• The system records the Moca used

⚠️ Important notes

• The invoice price may differ from the system price
• The Moca budget is calculated based on the original system price
• Any price difference is your adjusted margin when sending to the customer

🔑 Quick summary

👉 Select order → Pay with Moca Package

👉 The system checks the budget, deducts Moca, and starts processing the order instantly

Learn how to restore your Moca Package budget on Mokrica by paying the amount of Moca used, allowing you to continue creating new translation orders without interruption.

💡 Key concept

👉 You only pay for what you have used — your budget is automatically restored to its original amount.

📩 When do you need to restore your budget

You should restore your budget when:

• You have used Moca to pay for translation orders
• Your current budget has decreased
• You want to continue creating new orders

👉 Steps to follow

Step 1: Access your Moca Wallet

→ Log in to your account
→ Go to Payment History → Moca Wallet

Step 2: Check Moca used

→ View the “Moca used” amount

Step 3: Make payment to restore budget

→ Pay the amount of Moca used

👉 After payment:
• Your Moca Package budget is restored to its original level
• You can continue creating new orders immediately

🔄 What happens next?

After restoring your budget:

• Your budget is updated instantly
• You can continue using your Moca Package
• Previous orders remain unchanged

⚠️ Important notes

• You only need to pay the Moca used
• No need to repurchase the Moca Package
• Your budget always returns to the original amount after each payment

🔑 Quick summary

👉 Check Moca used → Pay → Budget restored

👉 Keep your budget active to continue creating translation orders without interruption

Learn how to upgrade your Moca Package on Mokrica to increase your available budget and handle larger translation orders.

📩 When do you need to upgrade your Moca Package

You should upgrade when:

• Your current budget is not enough to pay for an order
• You want to handle higher-value orders
• You want to avoid interruptions when creating orders

💡 Upgrade principles

👉 You only need to pay the difference between packages

👉 When upgrading, you receive additional budget + bonus (if applicable)

👉 Your new budget is updated immediately after payment

👉 Steps to follow

Step 1: Access Moca Package

→ Log in to your account
→ Go to the Moca Package section

Step 2: Choose a higher package

→ Select the Moca Package you want to upgrade to

Step 3: Complete the upgrade payment

→ The system displays the required payment (difference amount)
→ Choose a payment method (VNPay / PayPal)
→ Complete the payment

🔄 What happens next?

After upgrading:

• Your Moca Package is upgraded instantly
• Your new budget is updated
• You can continue creating and paying for orders

⚠️ Important notes

• After upgrading, your new package budget becomes the fixed level

→ Each time you pay the Moca used, your budget will always be restored to the upgraded package level

• If you choose not to upgrade:

→ You can still pay for orders using online payment when your budget is insufficient

👉 Upgrading is optional and helps increase your available budget

🔑 Quick summary

👉 Upgrade = pay the difference → increase your budget

👉 Your budget will always be restored to the upgraded package level

👉 Yes. You can update the invoice information at any time, and the system will automatically save your changes.

👉 No. Your Moca budget is calculated based on the system price, not the price you set on the invoice.

👉 Yes. You can adjust the price to match your customer. Any difference does not affect your Moca budget.

👉 You can send the invoice to your customer and proceed with payment using the Moca Package to start processing the order.

👉 No, it is not required. However, creating an invoice helps confirm the cost before payment.

👉 Yes. You can download the updated invoice at any time.

👉 An invoice includes order details, customer information, language pair, word count, and total cost.