✨ At Mokrica, our quality policy is built on optimizing the entire workflow to ensure that every translation aligns with its real-world purpose.
Translation quality is the result of multiple combined factors:
1️⃣ Language Pair
• Common languages: easier access to resources, faster turnaround times
• Rare languages: require specialized translators, higher costs, and greater complexity
2️⃣ Document Type
• General documents: personal records, study abroad, travel
• Specialized documents: legal, technical, medical, etc.
Each document type requires a different level of accuracy and handling.
3️⃣ Matching the Right Translator
Mokrica’s system analyzes content and requirements to match each project with translators who have the appropriate expertise — improving accuracy and minimizing errors.
4️⃣ Translation Quality Levels
• Basic
• Standard
• Advanced
This allows clients to choose the level that best fits their needs and budget.
5️⃣ Turnaround Time
The system automatically calculates and ensures timelines that match the specific requirements of each order.
What Makes Mokrica Different
Rather than applying a fixed standard, Mokrica focuses on optimizing quality based on each specific use case:
✔️ Streamlined translation workflow
✔️ Translations tailored to their intended purpose
✔️ Access to a global network of professional translators
✨ Client Control and Flexibility
Clients have full control throughout the translation process:
✔️ Approve translations
✔️ Request revisions when necessary
✔️ Reject translations if they do not meet expectations
✔️ Provide direct feedback and ratings to translators
Ensuring quality is maintained at every stage of the process.
Mokrica offers a new approach, where quality is flexibly designed around real usage purposes — helping clients optimize costs while still ensuring effectiveness.
| Type of document | Basic | Standard | Advanced |
|---|---|---|---|
| Types of document forms ❖ Citizen identification card, Passport ❖ Marriage certificate, Birth certificate ❖ Diploma, Vocational Certificate ❖ Types of identification documents | ✓ | Encourage | X |
| ❖ Contracts (business, sales, mergers,...) ❖ Legal Documents ❖ Marketing and Advertising Materials ❖ Insurance, Finance, Banking ❖ Technical documents (Electrical, Petroleum, Construction, Infrastructure, Bidding documents, Transportation, Aviation, Maritime, Chemical, Information technology, Software, Hardware, Database...) | X | ✓ | Encourage |
| ❖ Healthcare, Pharmaceuticals ❖ Science and Technology ❖ Master's and Doctoral dissertations | X | Encourage | ✓ |
Pending...
