Notifications

Your account has been successfully created on Mokrica and is ready for you to start using the platform’s features. 

📩 When You Receive This

You will receive this notification immediately after completing your account registration.

🎯 Purpose

To confirm that your account has been successfully registered and is ready to use Mokrica’s services. 

👉 What You Need to Do

→ Log in to your Mokrica account
→ Complete your account information (if required)
→ Start creating your first translation order

🔄 What Happens Next?

After successful registration:

•    You can access and use all features on the platform
•    Start creating and managing translation orders
•    Receive notifications throughout your usage

💡 Notes
•    Please keep your login information secure
•    In some cases, you may need to verify your account via email to unlock full features

Your translation order has been successfully recorded on Mokrica and is ready to proceed to the next stage of processing. 

📩 Email Notification

You will receive this email immediately after completing your translation order on the platform. 

🎯 Purpose

To confirm that your order has been successfully created and is currently pending processing. 

👉 What You Need to Do

→ Review your order details in the email
→ Log in to your account → go to My Orders → select the Pending tab
→ Complete the payment to proceed with order processing

👉 You can make payment through the secure online payment methods supported by Mokrica. 

🔄 What Happens Next?

After you complete the payment:

•  The order will be moved to “Active” status
•  The system will suggest and assign suitable translators to handle your order
•  You will receive a confirmation email for successful payment

👉 You will continue to receive email notifications as your order status updates.

Your payment has been successfully processed. Your order is now ready to proceed to the next stage. 

📩 When You Receive This

You will receive this notification immediately after completing your payment for an order or a Moca package on Mokrica. 

🎯 Purpose

To confirm that your payment has been successfully completed and your order is ready to be processed.

👉 What You Need to Do

→ No further action is required
→ Go to My Orders to track your order status
→ Check your email for payment details (if needed)

🔄 What Happens Next?

After successful payment:

•    Your order will be moved to “Active” status
•    The system will suggest and assign suitable translators
•    The translation process will begin according to the defined timeline

👉 You will continue to receive notifications as your order status updates. 

💡 Notes
•    Please keep your transaction details for future reference
•    If any issues arise, feel free to contact support for assistance

Your translation order has been accepted by a suitable translator and has officially entered the processing stage.

📩 When You Receive This

You will receive this notification when your order has been accepted by a translator after payment is completed.

🎯 Purpose

To confirm that your order has been accepted and is now being processed according to your requirements.

👉 What You Need to Do

→ No further action is required
→ Go to My Orders to track your order status
→ Check notifications for progress updates

🔄 What Happens Next?

After your order is accepted:

•   The order will be processed based on your submitted content and requirements
•   The status will be updated throughout the process
•   You will receive notifications for any updates or when the order is completed 

💡 Notes
•   Processing time depends on the length and requirements of your document

•   If additional information is needed, you will receive a notification from the system

Your translation order has been completed and is ready for you to review, download, and use.

📩 When You Receive This

You will receive this notification when the translator has completed the translation and the order status is updated to completed.

🎯 Purpose

To confirm that your order has been completed and the result is ready for use. 

👉 What You Need to Do

→ Log in to your Mokrica account
→ Go to My Orders
→ Open the order to review and download the translated file

👉 Please review the content to ensure it meets your requirements.

🔄 What Happens Next?

After your order is completed:

•   You can use the translation for your work or projects
•   You can store or download the file at any time
•   You can create new orders whenever needed

💡 Notes
•   You can approve the translation after reviewing the content
•   If no action is taken, the system will automatically approve the order after 72 hours

👉 Approval helps finalize the order and ensures the translator receives payment for their work

•   If revisions are needed, you can request changes by updating the content and sending a revision request to the translator

Your revision request has been successfully sent to the translator after you uploaded the updated content. The translator will review and proceed with the requested changes.

📩 When You Receive This

You will receive this notification immediately after submitting a revision request for your order.

🎯 Purpose

To confirm that your revision request has been recorded and will be processed based on your updated content. 

👉 What You Need to Do

→ Ensure your revision details are clear and complete
→ Go to My Orders to track your order status
→ Check notifications for progress updates

🔄 What Happens Next?

After submitting your revision request:

•   The translator will review and update the content accordingly
•   Completion time depends on the length and complexity of the revisions
•   The revised version will be sent back to you as soon as possible

👉 You will receive a notification once the revision is completed. 

💡 Notes
•   The system will send you an email notification once the updated translation is ready

The revised version of your translation order has been completed and is ready for you to review, download, and verify. 

📩 When You Receive This

You will receive this notification when the translator has completed the requested revisions and updated the translation. 

🎯 Purpose

To confirm that the revised version has been completed and is ready for your review.

👉 What You Need to Do

→ Log in to your Mokrica account
→ Click on the notification icon
→ Open the order to review and download the revised version

👉 Please review the content to ensure all requested changes have been properly addressed.

🔄 What Happens Next?

After the revision is completed:

•  You can use the updated translation
•  If everything meets your expectations, you can proceed to approve the order
•  If no action is taken, the system will automatically approve the order after 24 hours

💡 Notes
•  Approval helps finalize the order and ensures the translator receives payment for their work
•  If you need further assistance, you can contact Mokrica support

You have rejected the translation for your order. Your request has been recorded and is being reviewed for further handling. 

📩 When You Receive This

You will receive this notification when you reject the translation after the order has been completed.

🎯 Purpose

To confirm that you did not accept the current translation and that your request has been submitted for review.

👉 What You Need to Do

→ Review the translation content and your rejection reason
→ Track your order status for updates
→ Provide additional information (if requested) to support the review process

🔄 What Happens Next?

After you reject the translation:

•  Your request will be received and evaluated by the system
•  The order may be reprocessed or handled through additional support
•  You will be notified once a resolution is available

💡 Rejection Handling Policy
•  If your rejection is valid, you will receive a full refund or the order will be reopened for another translator
•  If your rejection is not valid, the order may be approved, or the translation will be revised and sent back to you

Your translation order has been canceled and will not proceed further.

📩 When You Receive This

You will receive this notification when you cancel your order before completing the payment.

🎯 Purpose

To confirm that your order has been successfully canceled and is no longer pending processing. 

👉 What You Need to Do

→ No further action is required
→ You can create a new order anytime when needed

🔄 What Happens Next?

After the order is canceled:

•  The order will not be processed or assigned
•  No charges will be incurred since the order was not paid
•  You can create a new order with updated content or requirements

💡 Notes
•  Cancellation is only available for unpaid orders
•  If you still need translation services, please create a new order
•  If you need assistance, feel free to contact Mokrica support

Your translation order has not been paid yet and is about to expire. Please complete the payment to proceed with processing. 

📩 When You Receive This

You will receive this notification when your order has been created but not yet paid and is approaching the automatic cancellation time. 

🎯 Purpose

To ensure your order is processed in time and avoid any interruption.

👉 What You Need to Do

→ Log in to your Mokrica account
→ Open your order in My Orders
→ Complete the payment to proceed

🔄 What Happens Next?

If you complete the payment:

•  Your order will move to the processing stage
•  The system will suggest suitable translators to take on your order

If you do not complete the payment:

•  Your order will be automatically deleted after 48 hours
•  You will need to create a new order to continue using the service

Your hard copy document has been sent and is on its way to the address you provided. 

📩 When You Receive This

You will receive this notification when the hard copy of your order has been dispatched. 

🎯 Purpose

To confirm that your document has been sent and is being delivered to you.

👉 What You Need to Do

→ Track the delivery process (if available)
→ Prepare to receive the document at the provided address

🔄 What Happens Next?

After the document is sent:

•   The document will be delivered to the specified address
•   Delivery time depends on the location and the shipping provider
•   You will receive the document once the delivery is completed 

💡 Notes
•   Delivery may be handled by Mokrica or the Channel/partner responsible for your order
•   Delivery time may vary depending on location and shipping conditions
•   If you need assistance, you can contact Mokrica

You are ready to start building your own Mokrica Channel. This is the first step to setting up your translation system and developing your business on the platform. 

📩 When you receive this notification

You will receive this notification when you access the Mokrica Channel section and begin the channel creation process. 

🎯 Purpose

To guide you through the process of creating your channel and help you understand the necessary steps to activate and operate it effectively.

👉 What you need to do

→ Go to the Mokrica Channel section
→ Click Start Creating Channel
→ Set up your channel information (name, description, field)
→ Proceed to activate your channel

👉 In just a few steps, you can own your own Mokrica Channel. 

🔄 What happens next?

After starting your channel:

• You will complete your channel setup
• Activate your channel to unlock full access
• Start creating orders and building your own system

💡 Notes

• Completing your channel information helps it operate more effectively
• Once activated, you can start operating immediately
• Mokrica Channel is the foundation to expand your customer network and grow sustainably

Your Mokrica Channel has been successfully activated. You can now start operating your channel and growing your translation business right away. 

📩 When you receive this notification

You will receive this notification after completing the payment to activate your Mokrica Channel.

🎯 Purpose

To confirm that your channel is fully activated and ready to use.

👉 What you need to do

→ Go to the Mokrica Channel section
→ Set up your channel information
→ Start creating and managing translation orders

👉 You can begin operating your channel immediately after activation. 

🔄 What happens next?

After activating your channel:

• Create and manage translation orders
• Invite translators to join your channel
• Expand your business customers to increase order opportunities
• Track your channel’s performance and revenue

💡 Notes

• Your channel will have a unique URL for customers to place orders directly
• You can start operating immediately without additional setup steps

Your translation order has been successfully created in the Channel. The order is initiated using your Moca Package balance and is ready to be distributed to suitable members.

📩 When will you receive this

You will receive this notification when:

• You successfully create an order in the Channel
• The system has recorded and saved the order

🎯 Purpose

To confirm that the order has been successfully created and is ready to be processed.

👉 What you need to do

→ Log in to your Mokrica account
→ Go to your Channel
→ Check the order in My Orders or Group Orders
→ Monitor the status and progress

👉 The order has been recorded and is being distributed to suitable translators.

🔄 What happens next?

After the order is created:

• The order will be suggested to members matching the required language pairs
• Channel members can accept and process the order
• Once completed, the client will review and approve

💡 Notes

• The order is created using your Moca Package balance
• Any member in the Channel matching the language pair can accept the order
• Regular monitoring helps you stay updated on progress

You have received an invitation to join a Channel on Mokrica. Joining a Channel allows you to access translation orders and start working on tasks that match your expertise.

📩 When will you receive this

You will receive this notification when:

• You are invited by a client or Channel owner to join a Channel
• The Channel is looking for members matching your language pairs

🎯 Purpose

To help you connect with a Channel and access suitable translation orders.

👉 What you need to do

→ Log in to your Mokrica account
→ Review the Channel invitation
→ Accept or decline the invitation

👉 Join the Channel to start receiving and working on suitable orders.

🔄 What happens next?

• If you accept the invitation → you become a Channel member and can receive orders
• If you decline → you will not join this Channel

💡 Notes

• Joining a Channel helps you increase your chances of receiving orders
• You can join multiple Channels
• Make sure the Channel matches your expertise and language pairs

You have left the Channel on Mokrica. You will no longer receive or process orders from this Channel.

📩 When will you receive this

You will receive this notification when:

• You leave the Channel voluntarily
• Or you are removed from the Channel by the Channel manager

🎯 Purpose

To confirm that you are no longer a member of the Channel and will no longer participate in its activities.

👉 What you need to do

→ Check the Channel you are currently in (the Channel you left will no longer be visible or accessible)
→ Join other Channel to expand your opportunities
👉 You can still receive order suggestions outside of Channels as usual.

🔄 What happens next?

• You will no longer see new orders from this Channel
• Orders in this Channel will no longer be available to you
• You can still receive orders outside of Channels and join other Channel

💡 Notes

• Leaving a Channel does not affect completed orders
• Related orders will continue to be processed and recorded as usual by the system

The client has left the Channel on Mokrica. New orders from this client will no longer be suggested within this Channel.

📩 When will you receive this

You will receive this notification when:

• The client leaves the Channel voluntarily
• Or the client is removed from the Channel by the Channel manager

🎯 Purpose

To confirm that the client is no longer participating in the Channel, and new orders  from this client will no longer be processed within this Channel.

👉 What you need to do

→ Monitor existing orders in the Channel
→ Continue processing ongoing orders (if any)

👉 Existing orders will continue to be processed as usual.

🔄 What happens next?

• Ongoing orders will continue and be completed
• The client may join another Channel or be invited to a new one
• New orders (if any) will be processed in the Channel the client joins

💡 Notes

• Leaving the Channel does not affect previously created orders
• Earnings will be recorded once orders are completed and approved

New orders in the Channel have been distributed. Notifications are sent simultaneously to suitable translators to access and accept the orders.

📩 When will you receive this

You will receive this notification when:

• Orders are created and shared within the Channel
• You are a member of the Channel
• The orders match your configured language pairs

🎯 Purpose

To help translators quickly access and accept orders within the Channel.

👉 What you need to do

→ Log in to your Mokrica account
→ Go to your Channel
→ Navigate to Group Orders
→ Review details and accept the order if suitable

👉 Notifications are sent simultaneously to multiple translators in the Channel.

🔄 What happens next?

• Translators will accept the order
• The first to accept will start processing the order
• The client will review and approve after completion

💡 Notes

• Orders are created by members within the Channel
• Orders may be sent to multiple translators at the same time
• Fast acceptance helps increase your chances of getting the order
• Regular monitoring helps you not miss suitable orders

Your Channel has been expanded with new clients. The Channel is now ready to receive additional translation orders from these clients.

📩 When will you receive this

You will receive this notification when:

• New clients are successfully added to the Channel
• The Channel’s client base is expanded

🎯 Purpose

To notify that the Channel has expanded its client base, helping increase order opportunities and support growth.

👉 What you need to do

→ Go to your Channel
→ Monitor newly generated orders
→ Be ready to accept and process suitable orders

👉 Expanding the client base increases your chances of receiving more orders.

🔄 What happens next?

• New clients can create orders within the Channel
• Orders will be distributed to suitable translators
• You can accept and process the orders

💡 Notes

• Expanding clients helps increase order volume in the Channel
• Regular monitoring helps you not miss suitable opportunities
• High-quality work helps maintain and grow the Channel

Your request to register for the Moca trial package has been received. Mokrica is currently verifying your information to activate the package. 

📩 When You Receive This

You will receive this notification immediately after submitting your request to register for the Moca trial.

🎯 Purpose

To confirm that your registration request has been received and is being verified for activation.

👉 What You Need to Do

→ Monitor your email for the activation notification
→ Ensure your submitted information is accurate

🔄 What Happens Next?

Once verification is complete:

Your Moca package will be activated and credited with 79 Moca (equivalent to $79)
You can start creating translation orders immediately

👉 When you create your first order, the Moca package will begin active usage

💡 Notes
•    The Moca trial is available for new businesses only
•    The package is valid for 30 days from the activation date

During usage:

•    You only need to pay for the amount of Moca used
•    After payment, the system will automatically restore your initial balance (79 Moca)
•    You can continue creating orders without needing to activate the package again
•    When your needs increase, you can upgrade your Moca package to handle higher-value orders

Your Moca package has been successfully activated. A budget of 79 Moca (equivalent to $79) is now available for use on translation orders on Mokrica. 

📩 When You Receive This

You will receive this notification after the verification process is completed and your Moca package has been activated.

🎯 Purpose

To confirm that your Moca package is activated and ready for use.

👉 What You Need to Do

→ Log in to your Mokrica account
→ Check your Moca balance
→ Start creating translation orders

👉 You can use Moca to pay for orders whenever needed.

🔄 What Happens Next?

After your Moca package is activated:

•    You have 79 Moca available for use
•    When you create your first order, the package begins active usage
•    The system will deduct Moca when you confirm payment for an order

💡 Notes
•    The package is valid for 30 days from the activation date
•    You only need to pay for the amount of Moca used
•    After payment, the system will automatically restore your initial balance (79 Moca)
•    You can continue creating orders without needing to activate the package again
•    When your needs grow, you can upgrade your Moca package for higher-value orders

Your Moca trial package has expired. Since no orders were created during the validity period, your account balance has been updated to 0 Moca.

📩 When You Receive This

You will receive this notification when your Moca package expires after the usage period without any order activity.

🎯 Purpose

To inform you that your Moca package has expired and the balance is no longer available due to inactivity during the valid period.

👉 What You Need to Do

→ Log in to your Mokrica account
→ Check your Moca package status and current balance
→ Purchase a Moca package to continue using the service

🔄 What Happens Next?

After your Moca package expires:

•    Your account balance will be updated to 0 Moca
•    You will no longer be able to use Moca to pay for orders
•    You can purchase a new Moca package at any time to continue using the service

💡 Notes
•    The Moca trial is available for businesses only and is valid for 30 days from activation
•    If no orders are created during this period, the package will automatically expire
•    If an order is created within the valid period, the package will be maintained and continue to be used without needing reactivation
•    To continue using the service after the package has expired, you will need to purchase a new Moca package

You have successfully purchased a Moca package. Your Moca balance has been added to your account and is ready to be used for translation orders on Mokrica.

📩 When You Receive This

You will receive this notification immediately after completing your Moca package purchase.

🎯 Purpose

To confirm that your Moca package has been successfully purchased and your balance is ready for use. 

👉 What You Need to Do

→ Log in to your Mokrica account
→ Check your Moca balance
→ Start creating translation orders

👉 You can use Moca to pay for orders whenever needed.

🔄 What Happens Next?

After purchasing a Moca package:

•    Your Moca balance will be added to your account
•    You can create orders at any time
•    The system will deduct Moca when you confirm payment for an order

💡 Notes
✔️ Moca packages allow flexible usage across multiple orders
✔️ Some packages include bonus Moca upon purchase:
•    Package 2: +20 Moca
•    Package 3: +30 Moca
•    Package 4: +60 Moca
•    Package 5: +120 Moca

→ After paying for the Moca used, the system will automatically restore your initial package balance
→ You can upgrade your package anytime as your needs grow

You have successfully completed the payment for the Moca used in your translation orders. Your Moca package balance has been restored and is ready for continued use.

📩 When You Receive This 

You will receive this notification after completing the payment for the Moca used in your account.

🎯 Purpose

To confirm that your payment has been completed and your Moca package balance has been restored for continued use.

👉 What You Need to Do

→ Log in to your Mokrica account
→ Check your updated Moca balance
→ Continue creating translation orders

👉 You can continue using your Moca package without interruption.

🔄 What Happens Next?

After the payment:

•    Your balance will be restored to the original value of your selected Moca package
•    You can continue creating new orders immediately
•    The system will continue deducting Moca as you use it

💡 Notes
•    You only pay for the amount of Moca used, corresponding to the value of the orders you created
•    After each payment, your balance will be automatically restored based on your package value
•    This payment process allows you to continue using your Moca package seamlessly

Your Moca package balance has been restored to its original amount after completing the payment for the Moca used. You can continue using it to create new orders. 

📩 When You Receive This

You will receive this notification after your payment for the used Moca has been successfully confirmed.

🎯 Purpose

To confirm that your Moca package balance has been restored and is ready for continued use.

👉 What You Need to Do

→ Log in to your Mokrica account
→ Check your updated Moca balance
→ Continue creating translation orders

👉 You can use your balance immediately without any additional steps.

🔄 What Happens Next?

After your balance is restored:

•    Your balance will be restored to the original value of your selected Moca package
•    You can create new orders at any time
•    The system will continue deducting Moca as you use it

💡 Notes
•    The balance restoration is automatic after successful payment
•    You do not need to repurchase the package to continue using it
•    Your balance is always maintained based on your selected Moca package

You have successfully upgraded your Moca package. Your new balance has been updated and is ready to be used for translation orders on Mokrica. 

📩 When You Receive This

You will receive this notification immediately after completing the payment for your Moca package upgrade.

🎯 Purpose

To confirm that your Moca package upgrade has been completed and your new balance is ready for use.

👉 What You Need to Do

→ Log in to your Mokrica account
→ Check your updated Moca balance
→ Continue creating translation orders

👉 You can use your new balance immediately for higher-value orders.

🔄 What Happens Next?

After the upgrade:

•    Your balance will be updated according to your new Moca package
•    You can create orders immediately with a higher budget
•    The system will continue deducting Moca as you use it

💡 Notes
•    You only pay the difference between your current package and the upgraded package
•    Some packages include bonus Moca upon upgrade
•    After paying for the Moca used, your balance will continue to be restored based on your new package value
•    Upgrading allows you to handle higher-value orders without interruption

Your translator account has been successfully created on Mokrica. You are now ready to join the platform and start receiving suitable translation orders. 

📩 When You Receive This

You will receive this notification immediately after completing your translator account registration.

🎯 Purpose

To confirm that your translator account has been successfully registered and is currently under verification for activation. 

👉 What You Need to Do

→ Log in to your Mokrica account
→ Complete your profile information
→ Set up your language pairs and areas of expertise

👉 This helps increase your chances of being activated and receiving suitable orders.

🔄 What Happens Next?

After registration:

•    The Mokrica team will review and verify your account based on your profile, skills, and experience
•    Once your account is activated, you can start accepting and processing translation orders
•    The system will suggest orders that match your language pairs
•    You can track and manage your orders in your account 

💡 Notes
•    Your account will only be activated if your profile is complete and clearly presented
•    If your profile is incomplete (missing information, no profile image, or unclear details), your account may not be activated yet
•    You will receive notifications when your account is activated or when suitable orders are available
•    Earnings are recorded after orders are completed and approved

Your translator account has been successfully activated. You can now start receiving and processing translation orders on Mokrica.

📩 When You Receive This

You will receive this notification after your account has been verified and activated by the Mokrica team.

🎯 Purpose

To confirm that your translator account is active and ready for receiving orders. 

👉 What You Need to Do

→ Log in to your Mokrica account
→ Check your profile and configured language pairs
→ Go to Translation Orders → “Pending” tab to view and accept orders

👉 You can proactively review and choose orders that match your expertise. 

🔄 What Happens Next?

After your account is activated:

•   You can start accepting and processing translation orders
•   The system will suggest orders that match your language pairs
•   Orders will appear in Translation Orders → “Pending” for you to accept
•   You can track progress and manage your orders in your account 

💡 Notes
•   Keep your profile updated to increase your chances of receiving orders
•   You will receive notifications when suitable orders are available
•   Earnings are recorded after orders are completed and approved

👉 To increase your chances of receiving orders and build a stable income stream, you can explore Mokrica Channels

You have successfully accepted a translation order. The order has now been assigned to you and is ready for processing.

📩 When You Receive This

You will receive this notification immediately after confirming that you have accepted an order on the platform. 

🎯 Purpose

To confirm that you have successfully accepted the order and are responsible for completing it according to the requirements. 

👉 What You Need to Do

→ Go to Translation Orders
→ Open the accepted order
→ Review the content and translation requirements
→ Download the source file (original document)
→ Start working on the translation

👉 Make sure to meet the required timeline and quality standards.

🔄 What Happens Next?

After you accept the order:

•  The order will move to Active status
•  You proceed with the translation and complete it within the required timeframe
•  Once finished, upload the completed translation to deliver it to the client

💡 Notes
•  Carefully review the requirements before starting
•  Ensure on-time delivery as committed
•  Translation quality directly impacts your ratings and future opportunities

👉 After the translation is approved by the client, your earnings will be credited to your account

You have canceled a translation order after accepting it. The order will be reassigned to another translator to ensure the client’s timeline is met.

📩 When will you receive this

You will receive this notification when you cancel an order after accepting it.

🎯 Purpose

To confirm that the order has been successfully canceled and the system has updated its status.

🔄 What happens next?

After cancellation:

• The order will be reassigned to another translator
• The process will continue to ensure the client’s deadline is met

⚠️ Cancellation limit

• If you cancel more than 3 orders within a month, your account may be temporarily suspended

💡 Notes

• Only cancel orders when necessary
• Frequent cancellations may affect your reputation and account status

Your translation has been successfully sent to the client and is now awaiting approval. The client can review the content and provide feedback.

📩 When will you receive this?
You will receive this notification immediately after uploading the completed translation and sending it to the client.

🎯 Purpose
To confirm that the translation has been successfully submitted and is currently under client review.

👉 What should you do?
→ Monitor the order status
→ Be ready to respond if the client requests revisions

Quick responses help build trust and increase your chances of receiving more orders.

🔄 What happens next?

After the translation is sent:

• The client will review and approve the translation
• They may request revisions (if needed)
• Or reject the translation if it does not meet requirements
• Once approved, you will receive your earnings

⚠️ In case of rejection

The client may reject the translation if it does not meet quality standards, for example:

• Incomplete or missing content
• Does not meet requirements or prior feedback

☑️ Handling rejection

• If the rejection is valid:
→ The client may receive a refund or request a different translator

• If the rejection is invalid:
→ The system may approve the translation
→ Or request revisions and resubmission

💡 Notes

• Always review your translation carefully before submitting
• Quality and response speed directly impact your chances of receiving future orders

Your translation order has been successfully approved. The earnings for your work have been recorded in the system.

📩 When will you receive this

You will receive this notification when the client approves the translation or when the system automatically approves it according to the policy.

🎯 Purpose

To confirm that the order has been completed and your earnings have been successfully recorded.

👉 What you need to do

→ Log in to your Mokrica account
→ Go to Earnings
→ Check the amount that has been recorded

👉 Your earnings are now available and have been updated in your account.

🔄 What happens next?

After the order is approved:

• Your earnings are recorded in your account
• The order is marked as completed
• You can continue receiving and processing new orders

💡 Notes

• Earnings are only recorded after the order is approved
• Completing orders well helps increase your reputation and chances of receiving more work in the future

Your translation has been requested for revision. Please review and update it based on the client’s feedback.

📩 When will you receive this?
You will receive this notification when:
• The client requests a revision of your translation
• Your submission does not fully meet the requirements or quality standards

🎯 Purpose
To ensure your translation meets the highest quality standards before resubmission.

👉 What you need to do
→ Log in to your Mokrica account
→ Click on the notification icon
→ Review detailed feedback from the client
→ Download the file and revise as requested
→ Double-check your content before uploading
→ Resubmit the revised translation to the client

👉 Complete revisions early to maintain order progress

🔄 What happens next?
After you resubmit:

• The client will review and approve your revision
• You can leave a message for the client
• If there is no response within 24 hours, the order will be automatically approved
• Once approved, your payment will be credited to your account

💡 Notes

• Carefully read the feedback before revising
• Thoroughly check your content before submission
• Quick responses improve your reputation and chances of receiving more orders

Your revised translation has been successfully sent to the client. The client can now review and approve the content.

📩 When will you receive this

You will receive this notification when you resubmit the translation after making the requested revisions.

🎯 Purpose

To confirm that the translation has been updated and successfully sent back to the client.

👉 What you need to do

→ Monitor the order status
→ Wait for the client’s feedback
→ Be ready to take action if further requests arise

🔄 What happens next?

After resubmission:

• The client will review and approve the translation
• They may request additional revisions (if needed)
• If there is no response within 24 hours, the order will be automatically approved
• Once approved, your earnings will be recorded in your account

💡 Notes

• Ensure all requested revisions are completed before resubmitting
• Monitor feedback to respond promptly
• Good responsiveness helps increase your reputation and get more orders

Your revised translation has been approved. Your earnings have been recorded in your account.

📩 When will you receive this

You will receive this notification when:

• The client approves the revised translation
• Or the system automatically approves it according to policy

🎯 Purpose

To confirm that the translation has been successfully completed and accepted.

👉 What you need to do

→ Log in to your Mokrica account
→ Go to Earnings
→ Check the recorded amount

👉 Your earnings have been updated in your account.

🔄 What happens next?

After the translation is approved:

• Your earnings are recorded in your account
• The order is marked as completed
• You can continue receiving and processing new orders

💡 Notes

• Earnings are only recorded after approval
• High-quality work helps increase your reputation and get more orders

Your translation has been rejected. Please review the client’s feedback to understand the reason.

📩 When will you receive this

You will receive this notification when the client rejects the translation you submitted.

🎯 Purpose

To inform you that the translation has not been accepted and is under review.

👉 What you need to do

→ Log in to your Mokrica account
→ Go to Notifications to view client feedback
→ You can message the client directly to discuss the issue

🔄 What happens next?

After the translation is rejected:

• The request will be forwarded to the Quality Control Team
• The system will review and process the request

⚠️ Evaluation criteria

The rejection will be reviewed based on:

• Translation quality
• Whether it meets the client’s requirements
• The client’s feedback and reason for rejection

💡 Notes

• Carefully review the feedback to understand the issue
• Proactively communicate to resolve the case faster
• Maintaining high quality helps reduce future rejections

You have received a priority order. This order is automatically suggested to suitable translators to ensure fast processing and meet the client’s timeline.

📩 When will you receive this

You will receive this notification when:

• There is an order that requires priority handling
• Matches the language pairs configured in your profile
• Suggested based on the Moca Package you are using

🎯 Purpose

To suggest orders to the most suitable translators in order to reduce processing time and ensure quality.

👉 What you need to do

→ Log in to your Mokrica account
→ Go to My Orders → Pending tab
→ Review details and accept the order if suitable

👉 Priority orders are sent simultaneously to multiple suitable translators.

🔄 What happens next?

After you accept the order:

• You proceed to complete the translation
• The client will review and approve
• Once approved, your earnings will be recorded in your account

💡 Notes

• Orders are distributed based on language pairs and Moca Package
• Higher packages may access higher-value orders
• Orders may be sent to multiple translators at the same time
• Fast acceptance helps increase your chances of receiving orders

A new order has been shared in the Channel. The order is now displayed in the “Group Orders” tab for members to review and accept.

📩 When will you receive this

You will receive this notification when:

• An order is shared within the Channel
• You are a member of the Channel
• The order matches your configured language pairs

🎯 Purpose

To help Channel members quickly access and accept suitable orders.

👉 What you need to do

→ Log in to your Mokrica account
→ Go to your Channel
→ Navigate to the “Group Orders” tab
→ Review details and accept the order if suitable

👉 Orders are displayed for members to proactively review and accept.

🔄 What happens next?

After you accept the order:

• You proceed to complete the translation
• The client will review and approve
• Once approved, your earnings will be recorded in your account

💡 Notes

• Orders may be visible to multiple members at the same time
• Fast acceptance helps increase your chances of getting the order
• Regular monitoring helps you not miss suitable orders