Moca Package

Help Center

The Moca Package section provides information on how the system works, how to use it, and how to manage your translation budget on the platform. Here, you can learn how to create orders, make payments, restore your budget, and upgrade your plan to use it more effectively.

Understanding the Moca Package

➡️What is the Moca Package?

The Moca Package is a ready-to-use translation budget that allows you to create orders whenever needed and only pay for what you use.

👉 No need to pay for each order in advance
👉 No workflow interruptions
👉 Easy cost control

 

What is the Moca Package?

The Moca Package is a solution that allows you to:

• Create translation orders instantly
• Use a pre-available budget in your account
• Pay after usage

👉 Instead of:
Create order → Make payment → Wait for processing

👉 With the Moca Package:
Create order → Process immediately → Pay later

➡️Who should use the Moca Package?

🧩 The Moca Package is optimized for businesses with frequent translation needs, requiring fast execution and effective budget control.

 

🏢 Businesses (best fit)
• Continuously handle multilingual documents
• Execute tasks immediately when they arise
• Clearly control translation budgets
• Manage the entire workflow within one system

 

👤 Individuals with translation needs
• Create orders quickly when needed
• No need to pay for each order in advance
• Save time and effort

 

🌐 Translators & Language Professionals
• Proactively create and manage orders
• Operate translation activities through a Channel
• Optimize work efficiency and income

 

⏱️ When should you use the Moca Package?

You should use the Moca Package when you:

👉 Have frequent translation needs
👉 Need to execute tasks immediately without waiting for payment
👉 Want to proactively manage your translation budget
👉 Need to handle large volumes of documents in a short time
👉 Aim to optimize long-term costs

 

👉 Especially effective when:
• Managing multiple projects simultaneously
• Requiring fast responses to clients or partners
• Operating or expanding multilingual activities

➡️Why should you use the Moca Package?

The Moca Package is not just a payment method — it’s a complete solution to manage your translation workflow efficiently.

 

⚡ Create orders instantly

No need to pay for each order individually.
→ You can create translation orders immediately whenever needed.

 

🔄 No workflow interruptions

Your budget is always available in your account.
→ Ensure continuous operations without delays.

 

💰 Pay based on usage

Use first → pay later.
→ No need for multiple upfront payments, helping optimize cash flow.

 

🔁 Automatic budget restoration

After payment, your Moca budget is automatically restored to the original package limit.
→ Always ready to create new orders.

 

📊 Clear cost control

All transactions are recorded transparently.
→ Easily track and manage your translation expenses.

 

🤝 Access to dedicated translators

Your orders are quickly received and processed by qualified translators.
→ Ensuring quality and on-time delivery.

 

📈 Optimize workflow & scale easily

Move from handling individual orders → to a structured system.
→ Easily scale and manage operations more effectively.

 

🎁 Accumulated benefits

When using the Moca Package, you can earn:

Commission: 5% – 10% based on word count
Rewards: 0.5% – 3% based on order value
CDR Bonus: 10% when reaching 10+ orders per month

 

🚀 Summary

👉 The Moca Package helps you:

• Control your budget
• Avoid workflow interruptions
• Optimize translation operations
• Improve efficiency and scalability

👉 It’s not just payment — it’s a complete translation management system on Mokrica

➡️ Moca Package vs Online payment: What’s the difference?

🔷 Moca Package

 

💰 Always have a budget ready to create orders
→ No need to pay for each order individually

Start translation requests instantly
→ Speed up your workflow

🔄 Automatic budget restoration
→ Pay what you use → your budget is restored to the original limit

📈 Optimize costs and earn additional value
→ Receive commissions and rewards when using the system

🚀 Ideal for frequent translation needs
→ Continuous processing without interruptions

 

🔶 Online Payment

Pay for each order individually
→ Requires payment every time you create an order

🔁 No budget restoration mechanism

⚠️ Suitable for occasional use
→ Best for one-time or infrequent translation needs

 

Is the Moca Package required?

👉 No, the Moca Package is not required.

You can still use Mokrica’s translation services by paying online for each order.

 

💡 When should you use the Moca Package?

👉 The Moca Package is ideal when you:

→ Need to create orders quickly and frequently
→ Want to control your budget
→ Want to optimize workflow and save time

 

🎯 Summary

👉 Moca Package:
Flexible budget – faster processing – cost optimization – no interruptions

👉 Online Payment:
Best for one-time or occasional translation needs
 

➡️ Available Moca Packages on Mokrica

Explore the available Moca Packages on Mokrica and choose the budget that best fits your translation needs.

 

📦 Available Moca Packages

Mokrica offers multiple Moca Packages with different budget levels:

• $79 Package
• $179 Package (+$20 bonus)
• $279 Package (+$30 bonus)
• $579 Package (+$60 bonus)
• $779 Package (+$120 bonus)

👉 1 Moca = 1 USD

👉 When upgrading, you only pay the difference between packages.

 

💡 How does the Moca Package work?

👉 Each Moca Package provides you with a ready-to-use budget to create orders

→ When used: the system records the Moca used
→ When paid: your budget is restored to the original package limit

 

⚖️ Quick comparison of Moca Packages

 Package  Budget  Best for
 $79  79 Moca  Basic needs
 $179  179 Moca  Frequent use
 $279  279 Moca  Medium usage
 $579  579 Moca  Businesses
 $779  779 Moca  High volume


🎯 Which Moca Package should you choose?

👉 Choose based on your usage needs:

🔹 $79 Package

→ Suitable for beginners or low usage

🔹 $179 – $279 Packages

→ Suitable for regular use

🔹 $579 – $779 Packages

→ Ideal for businesses or high-volume needs

 

🚀 Why choose a higher package?

👉 Higher packages offer:

• Larger available budget
• Higher bonus value
• Fewer interruptions when creating orders

 

🔄 Is upgrading required?

👉 No.

You can continue using your current package or pay online for each order if needed.

 

🔑 Quick summary

👉 Moca Packages provide a ready budget to create orders instantly

👉 Higher packages = more budget + more bonus

👉 You can upgrade anytime by paying the difference

➡️ Benefits you can earn when using the Moca Package

When using the Moca Package to create and pay for translation orders, you may receive additional accumulated benefits during your activity on Mokrica.

 

💡 What can you earn?

👉 While using the Moca Package, the system may record:

Commission (5% – 10%) based on word count
Rewards (0.5% – 3%) based on order value
CDR (10%) when you create 10 or more orders within a month
TMR (5%) for Channel Owners, calculated based on total orders from members in the Channel

 

⚠️ Important note

👉 The Moca Package is primarily a budgeting and payment tool for translation orders

👉 These benefits may be generated as part of your usage of the system

 

🔗 Learn more

👉 See details and conditions:

• Commission on Mokrica
• Rewards & accumulation
• What is CDR?
• What is TMR?

 

🔑 Quick summary

👉 Use the Moca Package → you may earn additional benefits

👉 These are extra values, not the core function of the Moca Package

 

How the Moca Package Works

➡️How the Moca Package works

The Moca Package allows you to create translation orders instantly with a ready-to-use budget, flexible payment, and continuous usage without interruptions.

 

💡 How it works

👉 Use first — Pay later — Restore your budget

 

🔁 Workflow


Step 1: Create an order

→ Log in to your account
→ Click “Translate Now” to create an order

👉 Your Moca budget is always available to create orders anytime

 

Step 2: Use your budget

👉 After creating an order, if the order value fits within your budget

→ The system will use your Moca budget to pay for the order

 

Step 3: Confirm payment

👉 Confirm your order payment successfully

 

Step 4: Restore your budget

👉 To restore your budget, you need to pay the Moca used

→ Your Moca budget will be restored to the original package limit

 

Step 5: Continue creating orders

👉 You can create new orders immediately after your budget is restored

→ No interruptions

 

📊 Example

📦 Moca Package: $79

• Create an order: use 30 Moca
• Remaining budget: 49 Moca

👉 After paying 30 Moca:

• Your budget is restored to: 79 Moca

 

⚖️ Key differences

👉 With the Moca Package, you:

Do not need to pay before creating each order
Do not need to top up your budget repeatedly

👉 Instead:

→ You only pay for what you have used
→ Your budget is continuously maintained

 

🚀 Benefits

• Create orders instantly
• No workflow interruptions
• Full control over your budget
• Easy cost management

 

🔑 Quick summary

👉 Create order → Pay → Restore budget → Continue creating

👉 The Moca Package helps you maintain a continuous translation workflow
 

➡️How the Moca budget is used and restored

Learn how your Moca Package budget is used, recorded, and restored after each order, helping you clearly control your translation costs and maintain continuous usage.

 

💡 What is the Moca budget?

The Moca budget is the available amount in your account used for translation orders.

👉 Example:
Package $79 = 79 Moca = 79 USD

 

🔁 How the budget is used

👉 When you create an order:

→ The system uses your Moca budget to pay for the order (system price)

👉 This means:

• Your budget is reduced based on the order value
• The used amount is recorded as Moca used

 

💳 Paying for the Moca used

👉 When making a payment:

→ You only need to pay the exact Moca used

👉 No need to pay the full package budget

 

🔄 How the budget is restored

👉 After paying the Moca used:

→ Your Moca budget is restored to the original package limit

 

📊 Example

📦 Moca Package: $79

• Order usage: 30 Moca
• Remaining budget: 49 Moca

👉 After paying 30 Moca:

• Budget is restored to: 79 Moca

 

⚠️ Important to understand

👉 Your Moca budget is based on the system price

👉 Adjusting the invoice price:

Does NOT affect your Moca budget
• Only affects the price you charge your customer

 

🎯 Summary

👉 Budget is deducted when an order is used
👉 You only pay for what you have used
👉 After payment, your budget is restored

👉 The Moca Package allows continuous usage without needing to top up

Payment and Moca Package Budget

➡️ Pay for orders using the Moca Package

Learn how to pay for translation orders using the Moca Package to confirm your order and start processing immediately.

 

📩 When do you need to make a payment

You need to pay when:

• You have created a translation order
• The order fits within your Moca Package budget
• You want to confirm and start processing the order

 

👉 Steps to follow


Step 1: Access the order

→ Log in to your account
→ Go to the “Pending” tab

 

Step 2: Select the order

→ Click on the order you want to pay

 

Step 3: Pay for the order

👉 If the order fits within your Moca budget

→ Click “Pay with Moca Package” to confirm

 

🔄 What happens after payment?

• The order is successfully confirmed
• The system records the Moca used
• Your remaining budget is updated
• The order moves to processing status

👉 A suitable translator will receive the order
👉 Or the order will be proposed within your Channel for processing

 

⚠️ Special cases

👉 If the order exceeds your budget:

• You can pay via online payment
• Or upgrade your Moca Package

 

🔑 Quick summary

👉 Select order → Click “Pay with Moca Package”👉 Your order is confirmed and processing starts immediately
 

➡️Restore your Moca Package budget

Learn how your Moca Package budget is restored after payment, allowing you to maintain continuous usage without needing to top up.

 

💡 How is the budget restored?

👉 Your Moca budget is restored when you pay the Moca used

 

🔁 How it works

👉 When you use the Moca Package for an order:

• Your budget is reduced based on the order value
• The system records the Moca used

👉 When you make a payment:

→ You pay the exact Moca used

→ Then:
👉 Your budget is restored to the original package limit

 

📊 Example

📦 Moca Package: $79

• Used: 30 Moca
• Remaining budget: 49 Moca

👉 After paying 30 Moca:

• Your budget is restored to: 79 Moca

 

⚠️ Important to understand

👉 Your budget is always restored based on your current package

👉 If you upgrade your package:

→ The restored budget will follow the upgraded package, not the previous one

👉 Adjusting invoice pricing:

• Does not affect your Moca budget
• Budget is based only on the system price

 

🚀 Why this matters

👉 No need to top up your budget after each order

👉 You can continue creating orders without interruption

👉 Your budget is always available

 

🔑 Quick summary

👉 Pay Moca used → Budget is restored👉 The Moca Package ensures continuous usage without interruption

➡️ What is “Used Moca” payment?

Learn what “Used Moca” means and how you can pay for the amount you’ve used to restore your Moca Package budget and continue using it.

 

💡 What is “Used Moca”?

👉 “Used Moca” is the portion of your budget that has been spent on translation orders

👉 It represents the total value of orders you have confirmed and paid using the Moca Package

 

💳 What is “Used Moca” Payment?

👉 It is the process of paying back the amount of Moca you previously used

→ After payment:
👉 Your Moca Package budget is restored to its original limit

 

🔁 How it works

👉 When you use the Moca Package:

• Your budget is reduced based on the order value
• The system records the Used Moca amount

👉 When you make a payment:

→ You pay exactly the Used Moca amount

→ Then:
👉 Your budget is restored

 

📊 Example

📦 Moca Package: $79

• Used: 30 Moca
• Remaining budget: 49 Moca

👉 After paying 30 Moca:

• Your budget is restored to: 79 Moca

 

⚠️ Important to understand

👉 You do NOT need to pay the full package value

👉 You only pay the amount you have used

👉 This payment:

• Is NOT repurchasing the package
• Does NOT change your package limit
• Only restores your budget

 

🚀 When do you need to pay?

👉 When you want to:

• Restore your budget to the original level
• Continue creating new orders
• Avoid interruptions

 

🔑 Quick summary

👉 Used Moca = amount you’ve spent

👉 Pay that amount → your budget is restored👉 No need to repay the full package

➡️When is Moca deducted?

Learn when Moca is deducted when using the Moca Package to pay for translation orders.

 

📌 When is Moca deducted?

👉 Moca is deducted only when you confirm payment using the Moca Package

 

📊 What does this mean?

• The system calculates the Moca amount based on the order value
• When you click “Pay with Moca Package”
→ Moca will be deducted from your budget

• Your remaining budget is updated immediately

 

🧠 Important notes

👉 Moca is NOT deducted when creating an order
👉 It is only deducted when you confirm payment

 

🔑 Quick summary

👉 Moca is deducted when you confirm payment

➡️ Where can i check my Moca balance?

Learn how to check your Moca balance to track your translation budget.

 

📍 How to check

1️⃣ Log in to your account
2️⃣ Go to Payment History
3️⃣ Select Moca Budget

 

📊 What you will see

• Total initial budget
• Moca used
• Remaining budget

 

💡 Additional

👉 You can also quickly view your remaining budget
📍 At the top corner of the screen

 

🧠 Tip

👉 Check your balance before creating an order
→ Ensure you have enough budget to proceed

 

🔑 Quick summary

👉 Go to Payment History → Moca Budget to view details
👉 Or check quickly at the top of the screen
 

➡️ What happens after payment?

Learn what happens after you pay for an order using the Moca Package, so you can clearly understand the order status and next steps.

 

📌 What happens after payment?

👉 Immediately after you confirm payment:

• Your order is successfully confirmed
• The system records the Moca used
• Your remaining budget is updated

 

🚀 Order processing begins

👉 After payment:

• Your order moves to processing status
• A suitable translator will receive and handle the order

👉 Or:
• The order will be proposed within your Channel for members to accept

 

⏱️ Order acceptance time

👉 Orders are typically accepted quickly

→ Depending on language pairs and subject field

 

📩 During processing

👉 You can:

• Track your order status
• Receive notifications for updates
• Get your translation when completed

 

🔄 After completion

👉 Once the translation is delivered:

• You can review and approve it
• Or request revisions if needed

 

🔑 Quick summary

👉 Pay → Order is processed → Translator accepts → Receive translation

👉 You can track the entire process in your account

➡️ What if my Moca budget is not enough?

Learn what to do when your Moca Package budget is not enough to pay for an order, so you can continue without interruption.

 

📌 When does this happen?

👉 When the order value exceeds your remaining Moca budget

 

🚀 Available solutions


1️⃣ Pay online

👉 You can pay for the order using online payment methods

→ This does not affect your Moca Package budget

👉 Best for:
• One-time or occasional orders
• When you don’t want to upgrade your package

 

2️⃣ Pay the Moca used to restore your budget

👉 If you have already used part of your budget:

→ Pay the Moca used to restore your original budget

👉 Then:
→ Continue creating and paying for new orders

 

3️⃣ Upgrade your Moca Package

👉 Upgrade to a higher package with a larger budget

→ Allows you to handle higher-value orders

👉 After upgrading:
• The new budget is applied immediately
• Additional value (if any) is added

 

💡 Which option should you choose?

👉 It depends on your needs:

• Occasional orders → Pay online
• Frequent usage → Upgrade your package
• Want to continue using current budget → Pay Moca used

 

🔑 Quick summary

👉 Not enough budget? You have 3 options:
• Pay online
• Pay Moca used to restore budget
• Upgrade your Moca Package

Manage and Optimize Your Moca Package

➡️ Moca payment history & transactions

This is where all activities related to your Moca Package are displayed

 

Including:

• Completed payments
• Moca used
• Restored budget
• Transaction history for each payment

👉 Each payment you make is recorded as a separate transaction

 

👉 How to access

1️⃣ Log in to your account
2️⃣ Go to Payment History
3️⃣ Select Moca Budget

 

📊 What will you see?

👉 Here, you can track:

• Total initial budget
• Moca used
• Remaining budget

👉 The system also displays:

• List of transactions
• Payment time
• Transaction amount
• Payment status

👉 Each transaction represents a payment based on actual usage

 

💡 Benefits of tracking your history

👉 Helps you:

• Control translation costs
• Track your budget over time
• Reconcile transactions when needed

 

🔑 Quick summary

👉 Go to Payment History → Moca Budget

👉 View all transactions and budget details

👉 Manage your costs clearly and transparently
 

➡️ Can i pay monthly with the Moca Package?

Learn whether monthly payments are supported with the Moca Package and how payments work within the system.

 

❓ Does the Moca Package support monthly payments?

👉 The Moca Package does not use a fixed monthly payment model

 

💡 How payments actually work

👉 The Moca Package operates on a:

👉 Use first — Pay later based on usage

This means:

• You use the service first
• Then pay the Moca used
• There is no fixed billing cycle

 

🔄 Can I pay monthly?

👉 You can choose when to make payments

• Pay per order
• Or pay for multiple orders at once

👉 For example, you may choose to pay monthly if needed

 

⚠️ Important to note

👉 This is not an automatic recurring payment system

👉 You still need to pay the Moca used to restore your budget

 

🔑 Quick summary

👉 No fixed monthly subscription

👉 You can flexibly pay based on your usage (including monthly if you prefer)
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➡️ How to optimize translation costs with the Moca Package

Learn how to use the Moca Package to optimize translation costs, control your budget, and improve operational efficiency when handling multiple orders.

 

💡 Why does the Moca Package help optimize costs?

👉 The Moca Package is not just a payment method

👉 It also helps you:

• Take control of your budget
• Reduce operational costs
• Optimize order processing workflows

 

📌 1. No need to pay for each order individually

👉 With the Moca Package:

• You can create orders instantly
• No need to make a payment every time

👉 This helps:

• Save time
• Reduce repetitive actions

 

📌 2. Pay based on actual usage

👉 You only pay for:

👉 The amount of Moca you have used

👉 No need to:

• Pay the full amount upfront
• Maintain fixed costs

👉 This allows for more flexible cost control

 

📌 3. Always maintain an available budget

👉 After making a payment:

• Your budget is restored to the original limit

👉 This helps:

• Avoid workflow interruptions
• Eliminate the need for frequent top-ups

 

📌 4. Reduce management and operational costs

👉 Instead of:

• Processing payments for each order
• Tracking multiple scattered transactions

👉 You can:

• Manage everything centrally through the Moca Package
• Track history clearly and transparently

 

📌 5. Optimize for high-volume orders

👉 Especially effective when:

• You have frequent translation needs
• You handle many orders each month

👉 This helps:

• Reduce processing costs
• Increase execution speed

 

📌 6. Combine with Channels for better efficiency

👉 When used with Mokrica Channels:

• Easily create orders for multiple clients
• Manage your translator team
• Improve overall productivity

 

⚖️ Quick comparison

👉 Moca Package:

• Budget control
• No interruptions
• Flexible payments

 

👉 Pay-per-order:

• Time-consuming
• Easily interrupted
• Hard to manage at scale

 

🔑 Quick summary

👉 The Moca Package helps you:

• Reduce payment steps
• Better control costs
• Maintain continuous operations

👉 Ideal for frequent and large-scale translation needs 🚀

➡️ Tips for using the Moca Package effectively

Discover practical tips to help you use the Moca Package more effectively, optimize your budget, and maintain continuous translation workflows.

 

🚀 1. Check your budget before creating orders

👉 Before creating an order:

• Check your remaining budget
• Ensure it is sufficient to process the order

👉 Helps avoid interruptions during execution

 

🚀 2. Pay early to maintain your budget

👉 When part of your budget has been used:

• It’s recommended to pay the Moca used early

👉 This helps:

• Restore your budget
• Continue creating orders immediately

 

🚀 3. Don’t leave your budget unused

👉 The Moca Package works best when used regularly

👉 You should:

• Create orders whenever needed
• Make full use of your available budget

 

🚀 4. Track your transaction history

👉 Regularly check:

• Moca used
• Remaining budget
• Payment records

👉 Helps you manage costs more clearly

 

🚀 5. Take action when your budget is insufficient

👉 If your budget is not enough:

• Pay the Moca used to restore your budget
• Or use online payment for urgent orders
• Or upgrade your Moca Package

 

🚀 6. Combine with Channels for better efficiency

👉 When using Channels:

• Easily manage multiple orders
• Improve workflow efficiency
• Optimize operations

 

🔑 Quick summary

👉 Check budget → Pay on time → Use continuously

👉 The more consistently you use the Moca Package, the more effective it becomes

➡️ Managing translation costs for businesses with the Moca Package

Learn how businesses can manage and optimize translation costs with the Moca Package, enabling better budget control, flexible operations, and more efficient multilingual workflows.

 

💡 Challenges in managing translation costs

For many businesses, translation costs are often:

• Incurred per order
• Difficult to control as volume increases
• Time-consuming to process payments
• Lacking consistency in operations

👉 Costs are not only about translation pricing
👉 but also about processes and management resources

 

🚀 How the Moca Package helps businesses stay in control

👉 With the Moca Package, businesses can:

• Manage translation budgets proactively
• Create orders instantly when needed
• Pay based on actual usage
• Maintain continuous operations

👉 Reducing dependency on per-order payments

 

📊 Clear and transparent cost control

👉 Businesses can:

• Track budgets over time
• Monitor costs per order
• Access detailed transaction history

👉 Making financial management easier and more accurate

 

⚙️ Optimize operations with a dedicated Channel

👉 Businesses can:

• Create a dedicated Channel to manage translation activities
• Build a team of suitable translators
• Organize and assign tasks in a centralized workflow

👉 This helps:

• Reduce operational costs
• Improve efficiency
• Maintain control over resources

 

💰 Additional value through usage

👉 While using the Moca Package:

• Commissions and rewards may be generated based on activity
• CDR can be achieved when meeting order volume conditions
• Channel Owners may receive TMR based on Channel activity

👉 These are additional values that help optimize overall costs

 

🎯 Overall benefits for businesses

👉 The Moca Package helps businesses:

• Take control of translation budgets
• Optimize long-term costs
• Standardize workflows
• Improve operational efficiency

 

🔑 Quick summary

👉 The Moca Package transforms translation costs from:

❌ Scattered, per-order expenses

👉 Into:

✅ A structured, flexible, and manageable cost system
Translation costs are no longer just an expense — they become something you can manage and optimize

Moca Package FAQ

➡️ What happens if I don’t have enough budget?

👉 If your Moca budget is insufficient:

• You cannot pay for the order using the Moca Package
• You can:
→ Pay online for the order
→ Or upgrade your Moca Package to increase your limit

 

➡️ What should I do if a payment fails?

👉 If the payment is unsuccessful:

• Check your connection or payment method
• Try again

👉 If the issue persists:

→ Contact support for assistance

 

➡️  Why can’t I pay for an order using the Moca Package?

👉 Common reasons include:

• Insufficient budget
• Order value exceeds your package limit
• The order is not ready for payment

 

➡️  When should I use online payment instead of the Moca Package?

👉 You should use online payment when:

• You don’t want to upgrade your Moca Package
• Your current budget is not enough
• You have occasional translation needs

 

➡️ What should I do if my budget is not restored?

👉 Your budget is only restored when:

• You have paid the used Moca amount

👉 If you have already paid but don’t see the update:

• Refresh the page or log in again
• Check in “Moca Budget”

→ If it still doesn’t appear, contact support

 

➡️  What happens if an order is rejected?

👉 When an order is rejected:

• It will go through a quality review (QC) process

👉 Depending on the result:

• The Moca may be refunded
• Or revisions may be required before proceeding

 

➡️  Can I cancel a payment made with the Moca Package?

👉 Once payment is confirmed:

• It cannot be canceled directly

👉 In special cases:

→ Contact support for further assistance

 

➡️ When is Moca deducted?

 👉 Moca is only deducted when:

• You confirm payment using the Moca Package

 

➡️ Where can I check my Moca balance?

👉 You can check it at:

• Payment History → Moca Budget

 

➡️ Does the Moca Package have an expiration date?

👉 The Moca Package does not have a fixed expiration date

👉 You can use it anytime

👉 Your budget will be maintained as long as:

• You use it to create orders
• And pay the used Moca amount

This ensures:

👉 Your workflow is not interrupted

 

➡️ What should I do if the order value exceeds my remaining Moca?

 👉 If the order value is higher than your remaining budget:

• You cannot pay using the Moca Package

👉 You can:

→ Pay online for the order
→ Or upgrade your Moca Package to increase your limit

👉 Then continue creating and processing orders as usual

 

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