Once you accept a translation order, you may cancel it within 3 hours. To ensure fairness and give other translators a chance, we encourage you not to cancel more than 3 times per month.
• If you cancel more than 3 times in a month, your account will be temporarily locked, and you will not be able to receive new orders from clients.
• To resolve a temporarily locked account, please contact our support team for review and assistance with reactivating your account.


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