Platform Guidelines

General Guidelines

1. About Mokrica.com

Mokrica.com is a platform focused on language-related services and activities.

The platform serves as a professional resource for translators, Mokrica members, language professionals, and individuals or businesses seeking high-quality language services.

2. Work Acceptance Guidelines

Members and translators using the platform are expected to:

• Review available work opportunities before accepting assignments
• Accept and complete assigned work responsibly
• Follow all quality standards and project requirements
• Deliver translations within agreed deadlines
• Maintain data security and confidentiality at all times
• Carefully review and edit completed translations before submission
• Make reasonable revisions requested by clients when necessary
• Accept projects that match their skills, expertise, and language proficiency
• Process documents and content according to client instructions and agreed terms while striving to deliver accurate, high-quality results

3. Mutual Respect, Responsibility, and Professional Conduct

All members are expected to maintain professionalism, honesty, responsibility, and respectful communication in all activities conducted through the platform.

Decisions and actions should always prioritize professionalism, service quality, and the best interests of clients without being influenced by personal interests or inappropriate conduct.

4. Client Satisfaction

Mokrica enables professional translators and members to work directly with clients through the platform.

Maintaining respectful, professional, and transparent communication with clients is essential.

Any form of misrepresentation, misleading claims, dishonest communication, or false information provided to clients or business partners is strictly prohibited and may result in disciplinary action.

5. Prohibited Fraudulent Activities

All translators and members working through the platform must follow strict standards of honesty and integrity.

Fraudulent behavior of any kind is strictly prohibited, including but not limited to:

• Providing false or misleading information
• Misrepresenting qualifications, experience, or expertise
• Submitting falsified documents or credentials

Violations may result in account suspension, permanent removal from the platform, or termination of collaboration rights.

6. Handling Serious Violations

Serious violations — including fraud, misinformation, dishonest conduct, or actions that negatively affect the credibility, security, or operation of the platform — may result in temporary suspension or permanent restriction of platform access.

These measures are implemented to maintain a professional, secure, and fair working environment for all members and users of Mokrica.